{"id":1636,"date":"2023-06-02T07:06:38","date_gmt":"2023-06-02T07:06:38","guid":{"rendered":"https:\/\/www.sokvape.com\/?page_id=1636"},"modified":"2023-08-12T01:04:12","modified_gmt":"2023-08-12T01:04:12","slug":"refusionspolitik","status":"publish","type":"page","link":"https:\/\/www.sokvape.com\/da\/refund-policy\/","title":{"rendered":"Refusionspolitik"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Sokvape\u2122 Refusions- \/ Returnpolitik<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Vi har en 30-dages returpolitik.<\/li>\n<\/ol>\n\n\n\n<p>Venligst anmod om refusion ved at sende os en e-mail for at starte en returforesp\u00f8rgsel. Venligst oplys s\u00e5 meget information som muligt, herunder Ordre #, Fulde Navn, Adresse, Telefonnummer, \u00e5rsagen til returneringen. Bem\u00e6rk, at vi kan anmode om, at du sender fotos og\/eller en video af beskadiget eller defekt vare, inden du sender varerne tilbage. Vi kan ogs\u00e5 give dig fejlfindingstrin, da dette er n\u00f8dvendigt for at fremskynde returprocessen og hj\u00e6lpe dig med at undg\u00e5 eventuelle gebyrer for returneringsbehandling.<\/p>\n\n\n\n<p>Hvis returneringen godkendes, vil du modtage yderligere instruktioner om at sende varen(e) tilbage til os. Enhver refusion, butiks kredit eller erstatning vil blive udstedt, n\u00e5r returneringen er modtaget og behandlet.<\/p>\n\n\n\n<p>Varer modtaget med kosmetiske skader fra producenten, problemer med forbrugsvare, DOA (d\u00f8d ved modtagelse), og eventuelle manglende eller forkerte varer skal rapporteres inden for 48 timer efter levering!<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li class=\"has-medium-font-size\">Forbrugsvarer:<\/li>\n<\/ol>\n\n\n\n<p>Af hygiejniske og sikkerhedsm\u00e6ssige \u00e5rsager kan vi ikke acceptere returneringer af forbrugsvarer, der er \u00e5bnet eller brugt. Forbrugsvarer inkluderer, men er ikke begr\u00e6nset til, e-v\u00e6sker, coils, pods, patroner, engangsprodukter og batterier. Ombytning er ikke tilg\u00e6ngelig for nogen forbrugsvarer.<\/p>\n\n\n\n<p>En returbehandlingsgebyr p\u00e5 15% kan blive p\u00e5lagt, hvis:<\/p>\n\n\n\n<p>1. Returneringer er \u00e5bnet og\/eller ikke-defekte.<\/p>\n\n\n\n<p>2. Returneringer viser tegn p\u00e5 fysisk skade eller brugerfejl, der kan have for\u00e5rsaget defekten.<\/p>\n\n\n\n<p>3. Returneringer, der ikke er rengjort og t\u00f8mt f\u00f8r returnering.<\/p>\n\n\n\n<p>4. \u00c5rsagen til defekten er ikke til stede ved returneringsvurderingen eller er l\u00f8st med enkle fejlfindingstrin.<\/p>\n\n\n\n<p>Returfragtomkostninger:<\/p>\n\n\n\n<p>Kunden er ansvarlig for returfragtomkostninger for ikke-defekte varer. Alle fragtomkostninger er IKKE REFUNDERBARE.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li class=\"has-medium-font-size\">Promotionsbetingelser:<\/li>\n<\/ol>\n\n\n\n<p>Promotionsvarer er angivet som endeligt salg. Hvis den promotional vare anses for at v\u00e6re defekt, vil vi kun udstede en refusion eller butiks kredit svarende til det betalte bel\u00f8b for varerne. Promotionsvarer vil ikke blive erstattet.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li class=\"has-medium-font-size\">Afviste ordrer:<\/li>\n<\/ol>\n\n\n\n<p>Hvis enten kunden eller fragtfirmaet har afvist pakkerne af nogen \u00e5rsag, er fragtomkostningerne ikke refunderbare. Hvis din ordre fik gratis fragt, vil vores omkostning ved at sende ordren blive trukket fra din refusion.<\/p>\n\n\n\n<p>Hvis vi allerede er begyndt at behandle din ordre, og du stadig \u00f8nsker at aflyse den, vil vi opkr\u00e6ve et afbestillingsgebyr p\u00e5 20% af den aflyste ordre.<\/p>\n\n\n\n<p>Hvis vi allerede har afsluttet din vaping, og du insisterer p\u00e5 at aflyse ordren, vil vi opkr\u00e6ve 50% af gebyret.<\/p>\n\n\n\n<p>Ellers er vi ikke kun f\u00e6rdige med din e-cigaret, men har ogs\u00e5 sendt den, s\u00e5 ordren vil ikke blive annulleret, forst\u00e5 venligst.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li class=\"has-medium-font-size\">Refusionsproces:<\/li>\n<\/ol>\n\n\n\n<p>Refusioner kan kun udbetales til den oprindelige betalingsmetode (kreditkort, betalingskort) eller som butikskredit. Sokvape er ikke ansvarlig for refusioner til et forudbetalt kort eller et annulleret kreditkort, hvis kortindehaveren ikke l\u00e6ngere har besiddelse af det.<\/p>\n\n\n\n<p>Vi gennemg\u00e5r alle oplysninger p\u00e5 vores hjemmeside meget omhyggeligt. Dog kan der opst\u00e5 lejlighedsvise fejl, eller producenter kan opdatere oplysninger, vi ikke er opm\u00e6rksomme p\u00e5. Vi forbeholder os retten til at rette un\u00f8jagtige oplysninger og er ikke ansvarlige for typografiske fejl.<\/p>\n\n\n\n<p>Sokvape refusionsbetingelser er kun gyldige for denne hjemmeside<\/p>","protected":false},"excerpt":{"rendered":"<p>Please request a refund please email us to initiate a return request. Please provide as much information as possible including the Order #, Full Name, Address, Phone Number, reason for the return. Please note that we may request for you to email photos and\/or a video of damaged or defective merchandise prior to sending the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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