{"id":1636,"date":"2023-06-02T07:06:38","date_gmt":"2023-06-02T07:06:38","guid":{"rendered":"https:\/\/www.sokvape.com\/?page_id=1636"},"modified":"2023-08-12T01:04:12","modified_gmt":"2023-08-12T01:04:12","slug":"polityka-zwrotow","status":"publish","type":"page","link":"https:\/\/www.sokvape.com\/pl\/refund-policy\/","title":{"rendered":"Polityka Zwrot\u00f3w"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Polityka Zwrot\u00f3w \/ Refundacji Sokvape\u2122<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Posiadamy 30-dniow\u0105 polityk\u0119 zwrot\u00f3w.<\/li>\n<\/ol>\n\n\n\n<p>Prosimy o z\u0142o\u017cenie wniosku o zwrot, wysy\u0142aj\u0105c e-mail, aby rozpocz\u0105\u0107 proces zwrotu. Prosimy o podanie jak najwi\u0119kszej ilo\u015bci informacji, w tym numer zam\u00f3wienia #, pe\u0142ne imi\u0119 i nazwisko, adres, numer telefonu, pow\u00f3d zwrotu. Nale\u017cy pami\u0119ta\u0107, \u017ce mo\u017cemy poprosi\u0107 o przes\u0142anie zdj\u0119\u0107 i\/lub filmu uszkodzonego lub wadliwego towaru przed odes\u0142aniem przedmiot\u00f3w. Mo\u017cemy r\u00f3wnie\u017c udzieli\u0107 instrukcji rozwi\u0105zywania problem\u00f3w, co jest konieczne, aby przyspieszy\u0107 proces zwrotu i pom\u00f3c unikn\u0105\u0107 op\u0142at za obs\u0142ug\u0119 zwrotu.<\/p>\n\n\n\n<p>Je\u015bli zwrot zostanie zatwierdzony, otrzymasz dalsze instrukcje dotycz\u0105ce wysy\u0142ki przedmiot\u00f3w do nas. Zwrot pieni\u0119dzy, kredyt sklepowego lub wymiana zostanie dokonana po otrzymaniu i przetworzeniu zwr\u00f3conych przedmiot\u00f3w.<\/p>\n\n\n\n<p>Przedmioty otrzymane z widocznymi uszkodzeniami kosmetycznymi od producenta, problemy z artyku\u0142ami jednorazowego u\u017cytku, uszkodzenia przy odbiorze (DOA) oraz brakuj\u0105ce lub nieprawid\u0142owe przedmioty musz\u0105 by\u0107 zg\u0142oszone w ci\u0105gu 48 godzin od dostawy!<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li class=\"has-medium-font-size\">Przedmioty jednorazowego u\u017cytku:<\/li>\n<\/ol>\n\n\n\n<p>Ze wzgl\u0119d\u00f3w sanitarnych i bezpiecze\u0144stwa nie mo\u017cemy przyj\u0105\u0107 zwrot\u00f3w na artyku\u0142y jednorazowego u\u017cytku, kt\u00f3re zosta\u0142y otwarte lub u\u017cyte. Przedmioty jednorazowego u\u017cytku obejmuj\u0105, ale nie ograniczaj\u0105 si\u0119 do e-liquid\u00f3w, coil\u00f3w, pod\u00f3w, kartrid\u017cy, jednorazowych urz\u0105dze\u0144 i baterii. Wysy\u0142ka zwrotna nie jest dost\u0119pna dla \u017cadnych artyku\u0142\u00f3w jednorazowego u\u017cytku.<\/p>\n\n\n\n<p>Op\u0142ata za przetwarzanie zwrotu 15% mo\u017ce zosta\u0107 na\u0142o\u017cona, je\u015bli:<\/p>\n\n\n\n<p>1. Zwroty s\u0105 otwarte i\/lub nieuszkodzone.<\/p>\n\n\n\n<p>2. Zwroty wykazuj\u0105 \u015blady uszkodze\u0144 fizycznych lub b\u0142\u0119d\u00f3w u\u017cytkownika, kt\u00f3re mog\u0142y spowodowa\u0107 wad\u0119.<\/p>\n\n\n\n<p>3. Zwroty nie s\u0105 oczyszczone i opr\u00f3\u017cnione przed wys\u0142aniem.<\/p>\n\n\n\n<p>4. Pow\u00f3d wady nie jest obecny podczas oceny zwrotu lub jest rozwi\u0105zany prostymi krokami rozwi\u0105zywania problem\u00f3w.<\/p>\n\n\n\n<p>Koszty wysy\u0142ki zwrotnej:<\/p>\n\n\n\n<p>Klient ponosi koszty wysy\u0142ki zwrotnej za artyku\u0142y nieuszkodzone. Wszystkie koszty wysy\u0142ki s\u0105 NIEZWROTNE.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li class=\"has-medium-font-size\">Warunki promocji:<\/li>\n<\/ol>\n\n\n\n<p>Przedmioty promocyjne s\u0105 oznaczone jako ostateczna sprzeda\u017c. Je\u015bli przedmiot promocyjny oka\u017ce si\u0119 wadliwy, zwr\u00f3cimy tylko kwot\u0119 zap\u0142acon\u0105 za te przedmioty lub wystawimy kredyt sklepowego. Przedmioty promocyjne nie b\u0119d\u0105 wymieniane.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li class=\"has-medium-font-size\">Odrzucone zam\u00f3wienia:<\/li>\n<\/ol>\n\n\n\n<p>Je\u015bli klient lub przewo\u017anik odrzuci paczk\u0119 z jakiegokolwiek powodu, koszt wysy\u0142ki nie podlega zwrotowi. Je\u015bli Twoje zam\u00f3wienie mia\u0142o darmow\u0105 wysy\u0142k\u0119, koszt wysy\u0142ki zostanie odj\u0119ty od zwrotu.<\/p>\n\n\n\n<p>Je\u015bli ju\u017c rozpocz\u0119li\u015bmy realizacj\u0119 Twojego zam\u00f3wienia i chcesz je anulowa\u0107, obci\u0105\u017cymy Ci\u0119 op\u0142at\u0105 za anulowanie w wysoko\u015bci 20% od anulowanego zam\u00f3wienia.<\/p>\n\n\n\n<p>Je\u015bli ju\u017c zako\u0144czyli\u015bmy proces palenia i nalegasz na anulowanie zam\u00f3wienia, obci\u0105\u017cymy Ci\u0119 op\u0142at\u0105 w wysoko\u015bci 50% od tej kwoty.<\/p>\n\n\n\n<p>W przeciwnym razie nie tylko zako\u0144czyli\u015bmy Twoj\u0105 e-papierosa, ale tak\u017ce wys\u0142ali\u015bmy go, wi\u0119c zam\u00f3wienie nie zostanie anulowane, prosimy o zrozumienie.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li class=\"has-medium-font-size\">Proces zwrotu:<\/li>\n<\/ol>\n\n\n\n<p>Zwroty mog\u0105 by\u0107 dokonywane wy\u0142\u0105cznie na pierwotn\u0105 form\u0119 p\u0142atno\u015bci (karta kredytowa, debetowa) lub jako kredyt sklepowy. Sokvape nie ponosi odpowiedzialno\u015bci za zwroty na kart\u0119 przedp\u0142acon\u0105 lub kart\u0119 kredytow\u0105, kt\u00f3ra zosta\u0142a anulowana, je\u015bli posiadacz karty nie ma ju\u017c jej w posiadaniu.<\/p>\n\n\n\n<p>Dok\u0142adnie sprawdzamy wszystkie informacje na naszej stronie internetowej. Jednak od czasu do czasu mo\u017ce wyst\u0105pi\u0107 b\u0142\u0105d lub producenci mog\u0105 zaktualizowa\u0107 informacje, o kt\u00f3rych nie wiemy. Zastrzegamy sobie prawo do poprawiania nie\u015bcis\u0142ych informacji i nie ponosimy odpowiedzialno\u015bci za b\u0142\u0119dy typograficzne.<\/p>\n\n\n\n<p>Warunki zwrotu Sokvape s\u0105 wa\u017cne tylko na tej stronie internetowej<\/p>","protected":false},"excerpt":{"rendered":"<p>Please request a refund please email us to initiate a return request. Please provide as much information as possible including the Order #, Full Name, Address, Phone Number, reason for the return. Please note that we may request for you to email photos and\/or a video of damaged or defective merchandise prior to sending the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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