{"id":1636,"date":"2023-06-02T07:06:38","date_gmt":"2023-06-02T07:06:38","guid":{"rendered":"https:\/\/www.sokvape.com\/?page_id=1636"},"modified":"2023-08-12T01:04:12","modified_gmt":"2023-08-12T01:04:12","slug":"politika-vracil","status":"publish","type":"page","link":"https:\/\/www.sokvape.com\/sl\/refund-policy\/","title":{"rendered":"Politika vra\u010dil"},"content":{"rendered":"<ul class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Politika vra\u010dil\/vrnitev Sokvape\u2122<\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li class=\"has-medium-font-size\">Imamo 30-dnevno politiko vra\u010dila.<\/li>\n<\/ol>\n\n\n\n<p>Za zahtevo za vra\u010dilo vas prosimo, da nam po\u0161ljete e-po\u0161to za za\u010detek postopka vra\u010dila. Prosimo, da zagotovite \u010dim ve\u010d informacij, vklju\u010dno z Naro\u010dilom #, Polnim imenom, Naslovom, Telefonsko \u0161tevilko, razlogom za vra\u010dilo. Upo\u0161tevajte, da vas lahko zaprosimo, da po\u0161ljete fotografije in\/ali video po\u0161kodovanega ali okvarjenega blaga pred vra\u010dilom. Prav tako vam lahko posredujemo korake za odpravljanje te\u017eav, saj je to potrebno za pospe\u0161itev postopka vra\u010dila in vam pomaga pri izogibanju stro\u0161kov obdelave vra\u010dila.<\/p>\n\n\n\n<p>\u010ce je vra\u010dilo odobreno, boste prejeli nadaljnja navodila za po\u0161iljanje artiklov nazaj k nam. Vra\u010dilo, kredit v trgovini ali zamenjava bo izdano, ko bomo prejeli in obdelali vra\u010dilo.<\/p>\n\n\n\n<p>Artikli, ki jih prejmete in ka\u017eejo kozmeti\u010dne po\u0161kodbe od proizvajalca, te\u017eave z izdelki za enkratno uporabo, mrtvi ob dostavi (DOA) ter vsi manjkajo\u010di ali nepravilni artikli, morajo biti prijavljeni v 48 urah od dostave!<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li class=\"has-medium-font-size\">Izdelki za enkratno uporabo:<\/li>\n<\/ol>\n\n\n\n<p>Zaradi higienskih in varnostnih razlogov ne moremo sprejeti vra\u010dil izdelkov za enkratno uporabo, ki so bili odprti ali uporabljeni. Izdelki za enkratno uporabo vklju\u010dujejo, a niso omejeni na e-tekline, tuljave, podloge, kartu\u0161e, enkratne izdelke in baterije. Po\u0161iljanje nazaj ni na voljo za izdelke za enkratno uporabo.<\/p>\n\n\n\n<p>Postopek vra\u010dila 15% se lahko uporabi, \u010de:<\/p>\n\n\n\n<p>1. Vra\u010dila so odprta in\/ali niso okvarjena.<\/p>\n\n\n\n<p>2. Vra\u010dila ka\u017eejo znake fizi\u010dne po\u0161kodbe ali napake uporabnika, ki bi lahko povzro\u010dila okvaro.<\/p>\n\n\n\n<p>3. Vra\u010dila niso o\u010di\u0161\u010dena in izpraznjena pred vra\u010dilom.<\/p>\n\n\n\n<p>4. Razlog za okvaro ni prisoten ob oceni vra\u010dila ali je re\u0161en z enostavnimi koraki za odpravljanje te\u017eav.<\/p>\n\n\n\n<p>Stro\u0161ki po\u0161iljanja vra\u010dila:<\/p>\n\n\n\n<p>Kupec je odgovoren za stro\u0161ke po\u0161iljanja vra\u010dila za izdelke brez okvare. Vsi stro\u0161ki po\u0161iljanja so NEVRA\u010cLJIVI.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li class=\"has-medium-font-size\">Pogoji in dolo\u010dila promocije:<\/li>\n<\/ol>\n\n\n\n<p>Promocijski izdelki so ozna\u010deni kot kon\u010dna prodaja. \u010ce se promocijski izdelek izka\u017ee za okvarjenega, bomo izdali le vra\u010dilo denarja ali kredit v trgovini v znesku pla\u010dila za izdelke. Promocijski izdelki ne bodo zamenjani.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li class=\"has-medium-font-size\">Zavrnjena naro\u010dila:<\/li>\n<\/ol>\n\n\n\n<p>\u010ce sta paket zavrnila kupec ali prevoznik iz kakr\u0161negakoli razloga, stro\u0161ek po\u0161iljanja ni vra\u010dljiv. \u010ce je va\u0161e naro\u010dilo prejelo brezpla\u010dno po\u0161tnino, bo stro\u0161ek po\u0161iljanja od\u0161tet od va\u0161ega vra\u010dila.<\/p>\n\n\n\n<p>\u010ce smo \u017ee za\u010deli obdelovati va\u0161e naro\u010dilo in ga \u0161e vedno \u017eelite preklicati, vam bomo zara\u010dunali stro\u0161ek preklica v vi\u0161ini 20% za preklicano naro\u010dilo.<\/p>\n\n\n\n<p>\u010ce smo \u017ee zaklju\u010dili va\u0161e vaping in vztrajate pri preklicu naro\u010dila, vam bomo zara\u010dunali 50% stro\u0161ka.<\/p>\n\n\n\n<p>V nasprotnem primeru smo ne le kon\u010dali va\u0161o e-cigaretko, temve\u010d smo jo tudi poslali, zato naro\u010dilo ne bo preklicano, prosimo, razumite.<\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li class=\"has-medium-font-size\">Postopek vra\u010dila denarja:<\/li>\n<\/ol>\n\n\n\n<p>Vra\u010dila so mo\u017ena le nazaj na izvorno pla\u010dilo (kreditna kartica, debetna kartica) ali kot kredit v trgovini. Sokvape ni odgovoren za vra\u010dila na predpla\u010dni\u0161ko kartico ali preklicano kreditno kartico v primeru, da imetnik kartice nima ve\u010d v posesti.<\/p>\n\n\n\n<p>Vse informacije na na\u0161i spletni strani preverjamo zelo skrbno. Vendar pa se lahko zgodi ob\u010dasna napaka ali pa proizvajalci posodobijo informacije, za katere nismo obve\u0161\u010deni. Pridr\u017eujemo si pravico do popravka neto\u010dnih informacij in nismo odgovorni za tipkarske napake.<\/p>\n\n\n\n<p>Pogoji vra\u010dila Sokvape veljajo samo za to spletno stran<\/p>","protected":false},"excerpt":{"rendered":"<p>Please request a refund please email us to initiate a return request. Please provide as much information as possible including the Order #, Full Name, Address, Phone Number, reason for the return. Please note that we may request for you to email photos and\/or a video of damaged or defective merchandise prior to sending the [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1636","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund policy<\/title>\n<meta name=\"description\" content=\"Sokvape refund terms are only valid for this website\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sokvape.com\/sl\/refund-policy\/\" \/>\n<meta property=\"og:locale\" content=\"sl_SI\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund policy\" \/>\n<meta property=\"og:description\" content=\"Sokvape refund terms are only valid for this website\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.sokvape.com\/sl\/refund-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"SOKVAPE.COM\" \/>\n<meta property=\"article:modified_time\" content=\"2023-08-12T01:04:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/refund-policy\\\/\",\"url\":\"https:\\\/\\\/www.sokvape.com\\\/refund-policy\\\/\",\"name\":\"Refund policy\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#website\"},\"datePublished\":\"2023-06-02T07:06:38+00:00\",\"dateModified\":\"2023-08-12T01:04:12+00:00\",\"description\":\"Sokvape refund terms are only valid for this website\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/refund-policy\\\/#breadcrumb\"},\"inLanguage\":\"sl-SI\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.sokvape.com\\\/refund-policy\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/refund-policy\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.sokvape.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Refund policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#website\",\"url\":\"https:\\\/\\\/www.sokvape.com\\\/\",\"name\":\"SOKVAPE.COM\",\"description\":\"SOKVAPE.COM\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.sokvape.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"sl-SI\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#organization\",\"name\":\"Sokvape.com\",\"url\":\"https:\\\/\\\/www.sokvape.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"sl-SI\",\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.sokvape.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/cropped-sokvape-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.sokvape.com\\\/wp-content\\\/uploads\\\/2023\\\/06\\\/cropped-sokvape-logo.png\",\"width\":294,\"height\":70,\"caption\":\"Sokvape.com\"},\"image\":{\"@id\":\"https:\\\/\\\/www.sokvape.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Refund policy","description":"Sokvape refund terms are only valid for this website","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.sokvape.com\/sl\/refund-policy\/","og_locale":"sl_SI","og_type":"article","og_title":"Refund policy","og_description":"Sokvape refund terms are only valid for this website","og_url":"https:\/\/www.sokvape.com\/sl\/refund-policy\/","og_site_name":"SOKVAPE.COM","article_modified_time":"2023-08-12T01:04:12+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.sokvape.com\/refund-policy\/","url":"https:\/\/www.sokvape.com\/refund-policy\/","name":"Refund policy","isPartOf":{"@id":"https:\/\/www.sokvape.com\/#website"},"datePublished":"2023-06-02T07:06:38+00:00","dateModified":"2023-08-12T01:04:12+00:00","description":"Sokvape refund terms are only valid for this website","breadcrumb":{"@id":"https:\/\/www.sokvape.com\/refund-policy\/#breadcrumb"},"inLanguage":"sl-SI","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.sokvape.com\/refund-policy\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.sokvape.com\/refund-policy\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.sokvape.com\/"},{"@type":"ListItem","position":2,"name":"Refund policy"}]},{"@type":"WebSite","@id":"https:\/\/www.sokvape.com\/#website","url":"https:\/\/www.sokvape.com\/","name":"SOKVAPE.COM","description":"SOKVAPE.COM","publisher":{"@id":"https:\/\/www.sokvape.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.sokvape.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"sl-SI"},{"@type":"Organization","@id":"https:\/\/www.sokvape.com\/#organization","name":"Sokvape.com","url":"https:\/\/www.sokvape.com\/","logo":{"@type":"ImageObject","inLanguage":"sl-SI","@id":"https:\/\/www.sokvape.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.sokvape.com\/wp-content\/uploads\/2023\/06\/cropped-sokvape-logo.png","contentUrl":"https:\/\/www.sokvape.com\/wp-content\/uploads\/2023\/06\/cropped-sokvape-logo.png","width":294,"height":70,"caption":"Sokvape.com"},"image":{"@id":"https:\/\/www.sokvape.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/pages\/1636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/comments?post=1636"}],"version-history":[{"count":0,"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/pages\/1636\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.sokvape.com\/sl\/wp-json\/wp\/v2\/media?parent=1636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}